CQC guidance for providers

The Care Quality Commission (CQC) is the regular of health and adult social care in England. They make sure health and social care services provide people with safe, effective, compassionate, high quality care and we encourage care services to improve.

The CQC’s role is to:

  • Set clear expectations
  • Monitor and inspect
  • Publish and rate
  • Celebrate success
  • Tackle failure
  • Signpost help
  • Influence debate
  • Work in partnership

Existing, new and future on-line resources provided by the Care Quality Commission include:

Keep up to date with Care Quality Commission guidance:

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  • Client Spotlight – Future Directions CIC

    Our client spotlight focuses on Future Directions CIC, a not-for-profit social care provider based in Oldham. Future Directions was originally set up in 2012 as a subsidiary of Calderstones NHS Trust, and spun out to become a separate entity in April 2015. It is a values-based organisation that believes by living out its values it makes a real difference to people’s lives. We spoke to MD Paula Braynion about the organisation’s journey so far, the challenges it has faced, and plans for the future. Paula previously worked in the NHS as a Director of Operations, Deputy Chief Executive and Director of Nursing.

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  • Spring social care seminars – a review

    Integral to our commitment to the health and social care sector is the provision of free high quality education and training on legal topics for the sector. It was in that vein that we welcomed more than 100 people – mainly social care providers – to our Spring social care seminars held in Harrogate and Manchester.

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  • The end of DOLS?

    On 13 March 2017, the Law Commission published its report on the Deprivation of Liberty Safeguards (“DOLS”) with proposals for their replacement.

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    Certain types of personal data must be treated with particular care due to the sensitive nature of that personal data. This is of course common sense. ‘Health’ comes under what the ICO (Information Commissioner’s Office) calls the ‘special category’, making it a mandatory obligation to comply with the GDPR and more especially if you work in the health professional field.

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