Philippa Doyle

Philippa is Head of HF‘s Health and Social Care Advisory team and a Partner at Hempsons. She has spent more than 25 years advising clients across the health and social care sector, including NHS organisations, primary care providers, charities, and social care providers.

Philippa is nationally recognised for her expertise in Care Quality Commission (CQC) regulation, supporting providers through all aspects of compliance, inspection, and enforcement. She advises on the Factual Accuracy Process, Warning Notices, Notices of Proposal and Notices of Decision, and is known for her practical, commercially focused approach, drawing on her experience of working with both providers and the regulator.

She has a long-standing relationship with Care England, providing regular training and support to members. Philippa developed Hempsons’ CQC Single Assessment Framework toolkit to help providers understand the quality statements and prepare for inspection. She also delivers registered manager training and bespoke workshops on the Fundamental Standards and inspection readiness.

Her CQC work spans the NHS, private health, social care, and charity sectors, including GP practices, NHS trusts, dentists, community interest companies, care homes, domiciliary care providers, and private hospitals. She also advises on Court of Protection and deprivation of liberty matters, particularly in the community sector, where she regularly supports integrated care boards (ICBs).

Philippa has extensive expertise in NHS continuing healthcare, advising ICBs and NHS England on responsible commissioner disputes, reviews of unassessed care, judicial reviews and challenges relating to continuing healthcare funding rates. She also supports commissioners with complex funding decisions and has delivered training to independent funding request panels.

In addition, Philippa advises on information governance, data protection, and freedom of information matters, providing practical support and training to organisations across the health, social care, and charity sectors.

She also has significant experience advising on primary care contracts and performers list issues affecting GPs, dentists, opticians and pharmacists. Having previously advised NHS England on contractual and regulatory matters, she now supports ICBs under co-commissioning arrangements, particularly where CQC inspections raise regulatory concerns.

Philippa earned an MA in Healthcare Ethics from Leeds University in 2008, inspired by the inter-relationship between private and NHS health care.

Main areas of expertise

• CQC
• Court of Protection
• social care
• NHS continuing healthcare
• commissioning decisions
• information governance
• primary care list management and contract management

The clients she works with

• NHS commissioners
• social care providers – care home and domiciliary care
• GP and dental practices
• NHS mental health trusts
• community interest companies
• private hospitals

Qualifications

• MA in Healthcare Ethics, 2008

More about Philippa

Philippa is a mum to a sport mad teenager and a noisy sausage dog who lets everyone know he’s in charge when he comes into the office.

Testimonials for Philippa

“Autism Plus had the pleasure of welcoming Philippa once again to facilitate another insightful CQC Workshop. This session focused on the new CQC toolkit, which provides clear and practical guidance for understanding the standards and navigating the 34 Quality Statements. Having Philippa walk us through the toolkit has really helped focus the team. It’s encouraged a new way of thinking about the CQC framework and inspired confidence in how we showcase the brilliant work happening across all our services.”

Debbie Allsworth, Director of Care Services, Autism Plus

“Cavendish Homecare purchased the Toolkit’ from Hempsons and subsequently arranged a day of training incorporating the Fundamental Standards and the SAF. Philippa helped us to understand how the Fundamental Standards are incorporated into the SAF and what evidence the CQC will be seeking when they inspect. The team all found the training invaluable and we are now able to focus our efforts to prepare for our next CQC inspection.”

Denise Moore, General Manager, Cavendish Homecare

“Philippa Doyle provided some excellent advice and sessions to Creative Support in 2025. We have benefited greatly from her knowledge and guidance on the CQC single assessment framework. This summer Phillipa attended our recent Registered Manager’s conference. Philippa presented at the conference and the Executive team agreed that the presentation significantly added to the effectiveness and success of the event. Prior to this, Philippa led two excellent workshops which focused on the fundamental standards and the CQC Quality Statements. This has really helped us further engage with and embed the key CQC methodology into our practice across our registered services. We look forward to continuing the partnership working with Hempsons into the future.”

Sam Priestly, Service Director, Creative Support

“We purchased the toolkit from Hempsons a few months ago. The toolkit is a practical easy read guide packed with useful information and relevant hyperlinks to navigate your way through the quality statements. Recently our senior management team booked a training session with Philippa and Jolena to work through key quality statements. The session was well run and very informative giving us all a better insight in to the I and We statements.

I can thoroughly recommend a training session and being able to tap into the vast experience and knowledge Philippa and Jolena have of health and social care. It really helped to drive things forward for us as a service.”

Samantha Harrison, Continued Care

“Hempsons are consistently professional and responsive to the requirements of the Trust. Philippa and her team have worked tirelessly to provide exceptional levels of expertise and support to our team in resolving sensitive and nuanced matters successfully.”

Roger Spencer, CEO, The Christie NHSFT

More about Philippa

Philippa is a mum to a sport mad teenager and a noisy sausage dog who lets everyone know he’s in charge when he comes into the office.