Fundamental standards of care training

Improve the lives of the people you support

and tick some CQC boxes too…

Bespoke training packages to ensure you are operating in accordance with the fundamental standards of care

As a provider, registered manager, or member of care staff operating a regulated activity, you must ensure your care and service operates in accordance with the fundamental standards set out in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

When the CQC inspects your service, they will speak to all staff and assess their understanding of these fundamental standards. It is therefore critical that all staff are clear about what their responsibilities are.

We provide bespoke training packages aimed at enshrining an understanding of how the fundamental standards of care apply to the everyday practice of your staff, and encouraging them to reflect upon how the care they provide sits within the framework and where improvements can be made.

We offer two training packages, catered specifically to either registered managers or front line staff. Find out more below and get in touch with us to discuss your requirements.

Our training packages

Fundamental standards of care training for registered managers

We offer half day training sessions in small groups for senior management teams and registered managers. These sessions are designed to focus on:

Reg 9 – Person centred care

Reg 10 – Dignity and respect

Reg 11 – Need for consent

Reg 12 – Safe care and treatment

Reg 13 – Safeguarding

Reg 14 – Meeting nutritional and hydration needs

Reg 15 – Premises and equipment

Reg 16 – Complaints

Reg 17 – Good governance

Reg 18 – Staffing

Reg 19 – Fit and proper persons employed

Reg 20 – Duty of Candour

Reg 20A – Display of performance assessments

Fundamental standards of care training for front line staff

We offer 2-hour training sessions for front line staff, covering most of the above topics. These sessions are designed to provide front line staff with a more practical approach to understanding their regulatory responsibilities in their day-to-day practice.  

Register your interest



    Contact number


    Service type

    I would like to register my interest in the fundamental standards training for:

    How many members of staff require this training?

    What regulated services do you deliver?

    Service location

    If you are within 100 miles of Leeds, we can offer our training in person or on Microsoft Teams - which would suit your service better?

    *Please note that if you are based over 100 miles from Leeds, then we can only offer the training on Microsoft Teams at the current time.

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