Do you know what a good inspection looks like?
CQC have helpfully published the document “How to get the most out of inspections”, click here to view the document.
It is really easy to read and shows very clearly exactly how an inspection should operate from beginning to end.
Hopefully the vast majority of inspections will follow that process but if Providers find themselves in a situation very different to that described here, it is important to report that back through the CQC complaints process and via the Factual Accuracy Challenge.
If an inspector hasn’t been as clear and open as this guide suggests should be the case (and regrettably that does happen sometimes) then do get in touch and discuss how Hempsons can support you to challenge CQC actions.