Navigating the CQC quality statements

Philippa Doyle

partner & National Head of Advisory & LEAD CONTACT

• Harrogate
• advisory
• p.doyle@hempsons.co.uk
• 01423 724028

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Navigating the CQC quality statements

A comprehensive guide to preparing your evidence for CQC inspection and assessment

The introduction of CQC’s new single assessment framework has caused significant frustration among health and social care providers, prompting a public apology from CQC for the challenges faced.

To support social care providers during this challenging transition, we have partnered with Care England to launch a comprehensive toolkit that thoroughly analyses each of the 34 quality statements. The toolkit has been created by our head of social care, Philippa Doyle, whose invaluable experience with CQC equips her with a profound understanding of the regulator’s inner workings and processes.

What’s included?

The new toolkit aims to demystify the SAF and provide a clear guide to navigating each of the 34 quality statements (QS) effectively. It helps providers understand what CQC is looking for and how each QS relates to the fundamental standards of care regulations. By reflecting on compliance and identifying the necessary evidence, providers can showcase their services in the best possible light and secure ratings that truly represent the quality of care they deliver.

Watch Philippa’s short introduction video to find out more about what you can expect:

Click on the image below for a preview of what is included in the toolkit:

Bespoke training sessions

Alongside the toolkit, it is also possible to purchase bespoke training sessions for your service, led by Philippa Doyle. The training brings the quality statements to life, providing guidance and support to showcase your service in the best possible light, and secure an optimum CQC score.

Client testimonials

Cavendish Homecare purchased the ‘Navigating the CQC Quality Statements Toolkit’ from Hempsons and subsequently arranged a day of training incorporating the Fundamental Standards and the SAF. Philippa helped us to understand how the Fundamental Standards are incorporated into the SAF and what evidence the CQC will be seeking when they inspect. The team all found the training invaluable and we are now able to focus our efforts to prepare for our next CQC inspection.

Denise Moore, General Manager, Cavendish Homecare

We purchased the toolkit from Hempsons a few months ago. The toolkit is a practical easy read guide packed with useful information and relevant hyperlinks to navigate your way through the quality statements. Recently our senior management team booked a training session with Philippa and Jolena to work through key quality statements. The session was well run and very informative giving us all a better insight in to the I and We statements.

I can thoroughly recommend a training session and being able to tap into the vast experience and knowledge Philippa and Jolena have of health and social care. It really helped to drive things forward for us as a service.

Samantha Harrison, Continued Care

Autism Plus had the pleasure of welcoming Philippa once again to facilitate another insightful CQC Workshop. This session focused on the new CQC toolkit, which provides clear and practical guidance for understanding the standards and navigating the 34 Quality Statements. Having Philippa walk us through the toolkit has really helped focus the team. It’s encouraged a new way of thinking about the CQC framework and inspired confidence in how we showcase the brilliant work happening across all our services.

Debbie Allsworth, Director of Care Services, Autism Plus

Pricing

We are offering an exclusive discount for Care England and partner care association members.

To find out if you are an existing Care England member check here or to become a member and claim your exclusive discount, see here.

Please note that the toolkit and training are priced separately.

Place your order